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Country Retreat & The Grrrr'oom Room

The Team



Owner / Senior Pet Care Executive

“I have had a passion for animals for as long as I can remember from as far back as when I was a young girl to today, ranging from my first Guinea Pig to my first horse. I just have an affinity with animals and things just come naturally to me when handling and dealing with them”

Clair founded wagNwalkies in 2013 after a successful career in IT left her feeling that there was a lot more to life than servers, issue resolution and upgrades! Following her dream Clair and her husband Les have built up a highly successful business that combines their two true loves; dogs and the great outdoors. Delivering a first class commercial service whilst keeping the welfare of animals as the focus of their attention, Clair and Les literally love what they do for a living now.

Delivering a truly unique concept and service to the area they have raised the bar for pet care and pride themselves on giving back to the pet owning community. Clair and husband Les as creators and chief organisers of the annual ‘Barky Malarky Charity Dog Show’ Clair & Les’ two messages are; all dogs are equal (be it a beautiful pedigree or quirky mixture) and that everyone can have fun with their pet. Encouraging local businesses and schools to become involved  in spreading the messages Barky Malarky has grown to become a highly popular event on the Basingstoke social calendar.

Clair and Les have been lucky to care for many animals in their time and they currently share their lives with two gorgeous rescue dogs (Harley and Lulu), two cats, one horse and a host of freshwater fish. Having competed to a high level within both Show Jumping and Eventing, Clair now only rides for pleasure but is just as happy doing the ‘dirty jobs’ and spending time with her equine friends as she is actually riding. Ask Clair what she loves the most though and the answer is immediate, meeting all the new wagNwalkies guests of course!!

Clair and all the staff are POLICE CHECKED and SECURITY VETTED, indeed Les, Clairs husband spent twenty one years as an armed Police Officer before jointly creating the wagNwalkies business with Clair, this brings peace of mind that not only are your pets in safe hands but the integrity of your property is too.



Daycare Manager

As a true all rounder, it would probably be quicker to list the things Alex isn’t experienced in!

Ales has full pet first aid training, extensive kennel experience, hands on knowledge of both domestic pets and rural farm animals (including lambing, grooming, feeding, veterinary care) and a hands on, in at the deep end attitude – Alex is the whole package.

With a Distinction in Level 3 Animal Management and full Canine First Aid training, Alex is the ultimate country lover. In a previous life Alex spent her days behind a till and serving customers in a retail environment but the lure of the outside was too strong, and she knew her heart lay with dogs. Starting out at wNw as a helper on her days off Alex soon joined us officially as a Pet Care Executive, and we were pleased to announce her promotion to Daycare Manager after our relocation back in early 2018.

Having grown up with large dogs (including Akita’s, Labradors and Huskies) she has a total respect for breeds of all sizes but an affinity with the larger of our guests. Alex revels in the day to day running of The Retreat and loves that every day is different and gives the opportunity to learn new. In her own words “ every dog is special to us at W&W – I wouldn’t have it any other way!”

Alex loves being outdoors getting mucky and muddy and unsurprisingly, the animals love her!




Petcare Executive

Summer is a welcome addition to the wagNwalkies Daycare Team joining us in August 2018 successfully passed her 3month probation with flying colours and is now a fully fledged member of the Team.

Summer’s love of all things four legged started at an early age. Surrounded by Labrador’s, Retrievers, Terriers, Doberman’s and Labradoodle’s she learnt that the love dogs give cannot be beaten and it’s for this reason she has thrown herself into full time membership of the Wag’N’Walkies team.

Summer studied Forensic Science at college and dreams of joining the Ministry of Defence Police as a dog handler. There aren’t many dog walkers that walk clients dogs but also  forensically analyse the area at the same time! Our furry guests love Summer’s happy fun nature and we love having her as part of our dedicated team.



Junior Pet Care Assistant

When Gracie joined us for work experience as part of a school placement, we just knew she was one of us!

She loves all our 4-legged guests and can always be relied on to snuggle, play and care for our beloved animals. With a caring, nurturing nature and bundles of energy Gracie has now officially joined the team for Saturday Daycare duties. We can’t wait to watch as she grows in confidence and rises through the ranks.

Emma M

Emma M

wagNwalkies - KINGSCLERE

After an in depth interview and training process Emma passed with flying colours and was deemed a suitable representative to take on the wagNwalkies franchise in Kingsclere, and represent wagNwalkies in her designated area.

Emma, after working for many years at a desk job staring out of the window wishing I was somewhere else, I wanted to follow my passion of working alongside animals. Feeling it was very daunting to go it alone, following an interview with Clair in 2016 over a cup of coffee my passion for dogs and experience made Clair deem me a suitable candidate to take on a wagNwalkies Franchise and be the “Kingsclere” representative of a respected and established pet care business.

I live in the beautiful village of Kingsclere and have miles of rural walks on my own front doorstep.
2 Children, 2 Jack Russels, 1 cat, 1 rabbit, 2 horses and 10 bantam Chickens.
I can’t think of a time I haven’t had animals in my life, my life isn’t complete without them?

Fully Canine First Aid Trained and Certified, along with previously being qualified in First Aid at work and Ballistic First Aid.

DBS (CRB) Checked you are comforted in the fact your dogs are in responsible and trustworthy hands,
along with having been security cleared to a very high standard within a previous job.

Additional qualifications in various Holistic therapies which are all integrated into wagNwalkies Kingsclere



Sub Contractor "Allsorts of Paws"

Jo from “ALLSORTS OF PAWS” is a great addition to the team although she has her own business she is an integral part of the wagNwalkies team also!

“I enjoy every minute with all the wagNwalkies clients, both the canine and human. Working with wagNwalkies enables me to indulge and share my life passion which is Natural Animal Care & Well Being. Its without a doubt my dream job”

Jo is the definition of an animal lover. With extensive nursing experience and a successful career as a holistic animal behaviourist, qualified in natural dog training techniques Jo positively exudes care. With an affinity for practically every animal (worms need not apply!) Jo has yet to meet a pet she didn’t love.

Understanding the complex and often rapidly changing moods of our cared for animals, Jo operates as a true professional and ensures that not only are they having fun but that they are also stimulated, feel safe and always secure in our care. Clients often ask Jo’s advice and look to her for guidance when it comes to animal diet, behaviour and natural healing and we are so lucky to have her as an integral part of the team. Jo runs our inhouse training, and also runs workshops for dog owners and professionals alike.



Sub Contractor "Curious Canines"

Curious Canines has joined forces with us part time, Karyn is almost too qualified and experienced!
Hailing originally from New Zealand and based permanently here in Hampshire she loves the country life. Karyn has a fondness for the slightly naughty, cheeky members of the wagNwalkies family and with her background in training and behaviour therapy; they love her too. Having spent 3 years with the NZ Border Force as a sniffer dog handler before moving to the UK to establish and run a Working Dogs Dept for Battersea Dogs Home ( allowing rescue dogs to go on to have fulfilling assistance careers), Karyn also spent 10 years training sniffer dogs. As you can imagine Karyn’s training credentials and abilities are awesome!!
Within her part time remit Karyn is loving the ability to share her knowledge and runs workshops as well as 1-1 training courses and walks.


"FINNESE" Senior Dog Groomer - Sub Contractor

Our Newest addition bringing over 8 years of hands on grooming experience and a lifetime of dog ownership, Tracy who runs “FINNese Dog Grooming” is a welcome addition to the wag’N’walkies Daycare Facility offering the Dog Grooming.

Tracy currently spends 2/3 days a week based out of the wNw Grrrr’oom Room at the Country Retreat.

Dogs can be nervous whilst being groomed and Tracy knows just how to put them at ease taking her time and putting them all at ease, the wag’N’walkies dogs love Tracy and we are confident you will too!


Sub Contractor - Colleens Walkies

Colleen “Colleens Walkies” is the most recent and very welcome addition to the wagNwalkies “Preferred Sub-Contractor Team” providing us with back up assistance with all of our services.

Colleen grew up with Horses, Cats, Dogs, Birds, Fish, you name it Colleen loves it.

As a young teen Colleen spent a lot of my free time on the weekends as a part time riding instructor, she then went into the world of customer service and worked as a jeweller for 5 years successfully building up to customer service manager for the entire South East.

Colleen decided that when baby number two arrived she needed more time with the kids, so she came away from from that role and worked night shifts with autistic adults. As with everything it wasn’t long that Colleens amazing abilities were identified give a promotion to “Companies proactive restraint trainer” which involved being a floating manager for three care homes and built the service users individual care plans as part of the Physiological team. Colleen not gained so many rewards of positive work with the service users but also benefited lots at home with her children one of which is also has  “high functioning autism”.

Colleen stepped away form the demanding although rewarding role to have more time with her children and in her words has “finally found that balance with the best job in the world! 3 years later and still going strong as “Colleen’s Walkies” I love every aspect of my current job and working with animals is definitely meant for me… dog walks are my own therapy too…  like wagNwalkies Colleen takes all dogs out on rural walks as that provides them with a therapeutic environment of which external factors such as roads, people, other dogs, etc are of a minimal maximizing the fun and enjoyment for all, hence Colleen is a perfit to work with and along side wagNwalkies.




Sub Contractor "woof'N'boots"

Peter from “woofNboots” is another great addition to the wagNwalkies team, he provides the masculine element often required for handling some of our bigger canine clients.

Peter is an Ex Services man who was based out of RAF Odiham and then spent a chunk of his career in the corporate world of customer service.

Peter is also the co-founder of a club for children with “Special Needs” in Basingstoke Peter  decided he wanted a change of direction and set up woofNboots!

Having grown up with dogs of all shapes and sizes from GSDs and Dobermans to little Dashunds, along with experience of rescue dogs, Peter is aware of the special characteristics dogs may display and work with the individual owners to best cater for dogs needs.