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Country Retreat & The Grrrr'oom Room

Price List Terms and Conditions

TERMS & CONDITIONS
M O N T H L Y   A G R E E M E  N T S
> Paid in advance on the 1st of the Month for days required for the Month ahead
> Cancellations – Less than 3 days/72 hours = No Refund
                    – More than 3 days/72 hours = 30% Credit of that day rate for the following month only
                    – More than 4 days / 96 hours = 50% Credit of that day rate carried forward to the following month only
> Valid for Week Days ONLY, Weekend and Bank Holiday Surcharges Apply
> Month ahead Dates to be Booked by the 27th of the month before to be invoiced and Paid for by 1st of Month
> Flexibility – If unforeseen circumstance arise and you need to move a day, if we can’t accomodate the above Cancellation Policy applies
 
C O N T R A C T E  D   A G R E E M E N T S 
> Valid for Week Days ONLY
> Min 8 weeks notice of cancellation of Contract required
> Daycare is provided 52 weeks of the Year Monday to Friday with the exceptions of Bank Holidays as detailed. Should daycare be required on a Bank Holiday or Weekend this will not utilise your contracted Weekday but will use the relevant daily rate and surcharge that applies
> Bank Holidays that fall on your normal contracted days are included in this contract, however daycare will not be supplied BUT will be paid for and included as part of this contract
    2021 Bank Holidays – Fri 1st January, Friday 2nd April, Monday 5th April, Monday 3rd May, Monday 30th August, Monday 27th December, Tuesday 28th December
> As a Contracted Client you are eligible for 10% off other wagNwalkies Services i.e House Sitting, Dog Grooming, Bolt Ons etc.
> Annual Vacation – a complete 2 week period per year January to December can be utilised from this contract as unpaid however wagNwalkies must be advised a minimum of 16 weeks prior
> Invoiced Monthly in advance 
> Should Daycare not be available on your contracted days for any unforeseen circumstances such as extreme weather conditions, loss of Utilities at the Country Retreat, etc one of the wagNwalkies  team will be made available to walk your dog from home a minimum of 1 hour twice between 10am and 5pm
> This contract is only valid in conjunction with a signed copy of the wagNwalkies Terms & Conditions and correct up to date information on the client portal “DoTimely”, which you the client are responsible for keeping up to date
 
PRIORITY on busy days when unforseen circumstances arise beyond wNw control
1st > Contract Clients
2nd > Monthly Clients
3rd > Quarterly Clients
4th > Standard / Adhoc Clients

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